Shipping and Delivery Policy


SHIPPING AND DELIVERY POLICY

Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.

We (Bearandbeesweetcompany.com) know that your order arriving on time for your event is VITAL. We never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is: Processing time + Delivery Time.

We deliver our products through our courier partners.

If your item does not arrive please contact us at our email: bearandbeesweetcompany@gmail.com. We will raise an investigation with our couriers.

If the tracking shows that the item is delivered without delivery to your location then you can claim for the item by filing none received of goods disclaimer form to support us in replacing or issuing a refund for the item.

Our Standard/Regular Delivery: 2-3 working days

SOMETHING MISSING IN THE DELIVERY:

  • We often send out orders in several different packages, so these may arrive at different times. Please note that this does not mean you will be charged any additional delivery cost. However, if you are still concerned about your missing item(s), please go to late deliveries to track your missing item(s).

ORDER CANCEL:

  • Please accept our apologies, occasionally we have to cancel orders for some reasons:

 Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.